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It’s important to California Health & Wellness that our members receive drug therapy that is appropriate, high quality and cost effective. We work hard to ensure you have access to safe and effective medications that are medically proven to help you get healthy and stay healthy.

Starting on April 1, 2021, members will get Medi-Cal covered prescriptions through Medi-Cal Rx instead of CHWP. Members who would like more information may visit the Medi-Cal Rx Transition website.

For dates of service on or before March 31, 2021

Member issue Telephone number
Questions about medication or other pharmacy services CHWP's member services at 1-877-658-0305.
Questions about the mailed notice or general questions about Medi-Cal Rx Medi-Cal Member Hotline at 1-800-541-5555 (TTY: 1-800-430-7077), Monday-Friday, 8 a.m. - 5 p.m.

For dates of service on or after April 1, 2021

Members can call the Medi-Cal Rx Call Center Line (1-800-977-2273) 24 hours a day, seven days a week, or 711 for TTY, Monday-Friday, 8 a.m. - 5 p.m.

California Health & Wellness covers certain prescription drugs and over-the-counter drugs when prescribed by a California Health & Wellness provider. The pharmacy program does not cover all drugs. Some require prior authorization. Some drugs have limitations on age, dosage or maximum quantities.

The Preferred Drug List (PDL) is the list of drugs covered by California Health & Wellness.

California Health & Wellness works with providers and pharmacists to ensure that medications used to treat a variety of conditions and diseases are covered. The PDL applies to drugs you receive at retail pharmacies. The California Health & Wellness PDL is continually evaluated by the Pharmacy and Therapeutics Committee to promote the appropriate and cost-effective use of medications.

You can have your prescriptions filled at a network pharmacy. At the pharmacy, you will need to give the pharmacist your prescription and your California Health & Wellness ID Card. If you need help finding a pharmacy near you, call us at 1-877-658-0305.

To find a pharmacy that is in the California Health & Wellness network, you can use the Find a Provider tool. Type in your city or zip code. Then click Update. Choose Other and type the name of your pharmacy. You can also select the pharmacy type in the Select Specialty area. Only those pharmacies in the California Health & Wellness network are listed.