When to Use the ER
Office Visit vs. an ER Visit
California Health & Wellness understands that you may have health conditions that need immediate attention. Many times the condition may require a visit to an emergency room (ER). How do you determine if or when you or a loved one should go to the ER?
If you think that you or a family member is having a medical emergency, go to the ER to see a doctor right away. You may need to call 9-1-1 if the person’s condition needs immediate attention where you are. For non-emergencies, please contact your primary care provider (PCP). Or visit a local clinic or urgent care facility. You may also call our 24/7 Nurse Line – for assistance at 1-877-658-0305
Call your doctor, local clinic or urgent care facility
Avoid the wait in the E.R. if you have these non-life-threatening symptoms:
- Sprains and strains
- Mild pain during your period
- Diarrhea
- Well baby checks
- Vomiting
- Immunizations
- Cuts and Scrapes
- Lice, scabies or ringworm
- Earache
- Sore Throat
- Medicine refills
- Tooth problems
- Cough Colds
Go to an Emergency Room (E.R.) or call 911 if you have any of these sudden, life-threatening symptoms:
- Bleeding that won’t stop
- High Fever
- Broken Bones
- Severe Abdominal Pain
- Chest or other severe pain
- Animal Bite
- Poisoning
- Drug Overdose
- Seizure
- Difficulty seeing, speaking, moving or breathing
- Pregnancy Labor
California Health & Wellness supports each member and family member in their decision for medical care. Always get immediate medical attention if you think you or a loved one is having a medical emergency. You may need to call 9-1-1 if the person’s condition needs immediate attention where you are.