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19-405 Behavioral Health Administrator Changing to MHN

Date: 05/30/19

Starting July 1, 2019, contact MHN Services (MHN) for behavioral health referrals

On July 1, 2019, California Health and Wellness Plan’s (CHWP’s) behavioral health administrator will change from Cenpatico® to MHN for behavioral health services.

Providers may continue to contact CHWP at the same toll-free number at 1-877-658-0305 for referrals for behavioral health services.  

ADDITIONAL INFORMATION

Relevant sections of the provider operations manuals have been revised to reflect the information contained in this update as applicable. The provider operations manual is available in the Provider Resources section of the provider website at www.CAHealthWellness.com.

Providers are encouraged to access CHWP’s provider portal online at www.CAHealthWellness.com for real-time information, including eligibility verification, claims status, prior authorization status, plan summaries, and more.

If you have questions about outpatient mental health services or the information contained in this update, contact CHWP at 1-877-658-0305.