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Improve Your Access and Availability

Join Us on December 2, 3, 8 or 9, 2020

Learn about access and availability requirements. Get tips on how to meet performance goals.

Register to attend one of the webinars for insight on ways to improve member satisfaction and survey outcomes.

Webinar topics

  • Overview of regulations on access and availability
  • Annual monitoring and reporting for:
    • Provider Appointment Availability Survey
    • Provider After-Hours Survey
    • Timely Access Monitoring Survey
  • Resources to help meet your needs

Presented by

Access and Availability Unit and Provider Network Operations

Who should attend

  • Providers, office managers and provider office staff members
  • Participating physician group (PPG) provider network administrators and PPG provider relations staff



Email the Access and Availability Team at