About Us

California Health & Wellness: Individualized Approaches to California Health Care

We founded California Health & Wellness (CHW) to deliver quality health care in the state of California. Along with our sister organization, Health Net, CHW is committed to improve the health of its beneficiaries through focused, compassionate and coordinated care. Our approach is based on the core belief that quality health care is best delivered locally. We do this through our focus on the individual, whole health and local involvement.

CHW is a Managed Care Organization and subsidiary of Centene Corporation. Centene is a leading healthcare enterprise committed to helping people live healthier lives. The Company takes a local approach – with local brands and local teams – to provide fully integrated, high-quality, and cost-effective services to government-sponsored and commercial healthcare programs, focusing on under-insured and uninsured individuals. Centene offers affordable and high-quality products to nearly 1 in 15 individuals across the nation, including Medicaid and Medicare members (including Medicare Prescription Drug Plans) as well as individuals and families served by the Health Insurance Marketplace, the TRICARE program, and individuals in correctional facilities. The Company also provides a variety of specialty services focused on treating the whole person. Centene focuses on long-term growth and value creation as well as the development of its people, systems, and capabilities so that it can better serve its members, providers, local communities, and government partners.

Providing Comprehensive Resources – For Dedicated Support

At California Health & Wellness, we make it as easy as possible for you to get the support you need. We provide:

  • Initial and ongoing education through orientations, office visits, training and updates
  • A dedicated claims team to ensure prompt payment
  • Timely, informative reports to assist with patient outreach
  • Minimal referral requirements and limited prior authorizations
  • A dedicated provider relations team with resources available in person or by phone
  • The ability to check member eligibility, authorization and claims status online
  • Information about our benefits and services for patients and in-office educational displays

California Health & Wellness, a wholly-owned subsidiary of Centene, was awarded a contract by the California Department of Health Care Services (DHCS) to serve Medicaid beneficiaries in 19 counties, as of November 1, 2013. Under the contract, California Health & Wellness serves members under the state's Medi-Cal Managed Care Rural Expansion program. The expansion program covers members eligible for Temporary Assistance for Needy Families (TANF) and Children's Health Insurance Program (CHIP), as well as other populations.

We provide coordinated health care, pharmacy, vision and transportation services to members. California Health & Wellness is recognized for working closely with Primary Care Providers and our enrolled members in providing comprehensive care coordination ensuring their medical needs are met. We partner with physicians, specialists, hospitals, and other providers, such as pharmacy and vision, to ensure that each member receives quality health care.

If you are interested in partnering with us or would like more information about California Health & Wellness, please call 1-877-658-0305 or visit the Become a Provider section of our website.

California Health & Wellness is wholly owned by the Centene Corporation, a Fortune 50 company. Centene is a diversified, multi-national health care enterprise that provides a portfolio of services to government-sponsored health care programs, focusing on under-insured and uninsured individuals. The Company operates local health plans and offers a range of health insurance solutions. Benefits provided by Centene include Medicare (Special Needs Plans) and Medicaid, including the State Children's Health Insurance Program (CHIP), Aged, Blind or Disabled (ABD), Foster Care and Long Term Care (LTC), in addition to other state-sponsored/hybrid programs. Centene also contracts with other commercial organizations and other health care groups to provide specialty services including behavioral health management, care management software, correctional health care services, dental benefits management, in-home health services, life and health management, managed vision, pharmacy benefits management, specialty pharmacy and telehealth services.