Provider Resources

Important Update

Starting January 1, 2024, California Health & Wellness Plan will no longer serve Medi-Cal members. The information and resources provided on this webpage are applicable to services rendered on or before December 31, 2023.

If you are a provider in Amador, Calaveras, Imperial, Inyo, Mono, or Tuolumne counties, who is part of the Health Net provider network starting January 1, 2024, please visit Health Net for services rendered on or after January 1, 2024.

California Health & Wellness providers are an essential means of providing care to our members and as a result we want our providers to have a good understanding of the resources available to them. As a California Health & Wellness Plan provider you can rely on us for:

  • Initial and ongoing education through orientations, office visits, training and updates.
  • A dedicated claims team to ensure prompt payment
  • Timely, informative reports to assist with patient outreach
  • Minimal referral requirements and limited prior authorizations
  • A dedicated provider network relations team with resources available in-person or by phone
  • The ability to check member eligibility, authorization and claims status online