California Health & Wellness providers are an essential means of providing care to our members and as a result we want our providers to have a good understanding of the resources available to them. As a California Health & Wellness Plan provider you can rely on us for:
- Initial and ongoing education through orientations, office visits, training and updates.
- A dedicated claims team to ensure prompt payment
- Timely, informative reports to assist with patient outreach
- Minimal referral requirements and limited prior authorizations
- A dedicated provider network relations team with resources available in-person or by phone
- The ability to check member eligibility, authorization and claims status online
- A robust Quality Incentive Program that provides bonus opportunities for HEDIS performance improvement