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Manuals, Forms and Resources

Quick Reference


Provider Manual / Billing Manual – English (PDF)

Provider Directory – English (PDF)

Machine-readable Provider Directory (JSON)

California Health & Wellness Provider Directory JSON (ZIP)

Access Standards

After Hours Sample Script - English (PDF)

Alcohol Misuse Screening and Counseling (AMSC) Trainings*

*Formerly Screening, Brief Intervention and Referral to Treatment (SBIRT) Trainings. External links below may not be updated to the new program name.

AMSC Additional Resources

AMSC Technical Manuals

Behavioral Health

County Mental Health Department Contact List

California Children's Services (CCS)

Child Health and Disability Prevention (CHDP) Program

Clinical Guideline Resources

Cultural, Linguistic & Disability Access

Dental Anesthesia Policy

Dental Anesthesia Policy - English (PDF)
(NOTE: This policy is still awaiting State approval).

Electronic Transactions Resources

Integrated Care

Integrated Care

Marketing Guidelines for Providers

Marketing Guidelines for Providers Serving Medi-Cal Members - English (PDF)

Patient Centered Medical Home Model

Patient Centered Medical Home Model

Reportable Communicable Diseases

Specified diseases and conditions are mandated by State laws and regulations to be reported by healthcare providers and laboratories to the Local Health Department.

Staying Healthy Assessment (SHA) Materials

Tobacco Cessation

WIC Information

WIC Information

Company Name Contact Information
24/7 Nurse Line Phone: (866) 896-8443
Acupuncture American Specialty Health Group, Inc.
Claims Department
P.O. Box 509001
San Diego, CA 92150-9001
Envolve Pharmacy Solutions 2425 West Shaw Avenue
Fresno, CA 93711
Toll Free: (800) 413-7721
Phone: (559) 244-3700
Fax: (559) 244-3793
Envolve Pharmacy Solutions (Specialty Medication) 6923 Lee Vista Blvd
Suite 300
Orlando, FL 32822
Phone: (855) 422-2742
Fax: (877) 617-0830
Envolve Vision Care Phone: (800) 531-2818
LogistiCare (Non-Emergent Transportation Management) Brooks Williams
National Accounts Sales, Manager
Phone: (800) 486-7647, ext. 2413
Fax: (404) 888-5999
MHN 2370 Kerner Blvd.
San Rafael, CA 94901
NIA (Radiology Management) 4801 E Washington
St # 1
Phoenix, AZ 85034
Phone: (800) 788-4005