Provider Education, Training and Other Materials

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Microlearnings

The microlearnings below are designed to provide a broad overview of the topic. They are offered on demand, and may be accessed via any mobile smart device. Registration may be required. Once you’ve selected a course, select Register Now to proceed with registering. Refer to these video instructions for help with registration and navigating UMU, which is the platform used for the delivery of these microlearnings. Please note, continuing education credits are not available for these courses.

• Antidepressant Medication Management and Antipsychotic Medication Adherence: Optimizing the AMM and SAA HEDIS^® Measures
• Cultural Competency Part 1: An Overview of Cultural Humility
• Cultural Competency Part 2: Working with Immigrant and Refugee Populations
• Enhancing Member Experience with Behavioral Health Care Services: Experience of Care and Health Outcomes (ECHO) Survey
• Follow-Up Care After a Hospital or Emergency Department Visit for Mental Illness: Optimizing the FUH and FUM HEDIS^® Measures
• Follow-Up for Children Prescribed Medication for ADHD and the Use of Psychosocial Care for Child/Adolescents Prescribed Antipsychotic Medications HEDIS® Measures 
• Initiation and Engagement, Follow-Up After Emergency Department or High Intensity Care for Substance Use Disorders: Optimizing the IET, FUA, and FUI HEDIS^® Measures
• Introduction to Empathy (adapted from Centene Advanced Behavioral Health)
• OARS: A Motivational Interviewing Technique for Active Listening
• Psychotropic Medications (adapted from Centene Advanced Behavioral Health) 
• Strategies to Improve Cardiovascular, Diabetes, and Metabolic Monitoring: APM, SSD, SMC, and SMD HEDIS^® Measures

A

• Access Interpretation Services 24/7 at No Cost (PDF)
• Avoid Processing Delays for Prior Authorization Requests with These Guidelines (PDF) 

B

Be Aware of Opioid Potentiator Medications (PDF)

C

• Comprehensive Diabetes Care (PDF) 
• COVID-19 Vaccination Incentive for Medi-Cal Members (PDF) and FAQs (PDF)
• COVID-19 Member Flyer: Get a Gift Card When You Share Your Vaccination Status (PDF)

D

Dyadic Services and Family Therapy Benefit Frequently Asked Questions (FAQs) (PDF)  

E

Easily Update Your Demographic Information Online (PDF)

F

• Find CalAIM Resources, Trainings and Tools in One Central Place (PDF)
• Find Local Resources Your Patients Need (PDF)

G

H

• Hazel Health Gets a $3 Million Grant to Expand Footprint in California (PDF)
• Health Education Materials for California Health & Wellness Plan Members (PDF)
• Help Members Learn Where to Get the Care they Need (PDF)
• Help Patients Get the Right Behavioral Health Treatment through MHN (PDF)

I

• Improve CAHPS^® Results and Patient Experience (PDF)
• Improve Health Outcomes – a Guide for Providers (PDF)
• Improve Patient Experience and Quality of Care (PDF)
• Improve Your Patients' Experience with Timely Access (PDF)
• Infant Nutrition Provider Guide (PDF)

J

K

Keep Patients Healthy with Flu Vaccine Recommendations (PDF)

L

M

N

• No Cost, Direct and Easy Access to Specialty Care Expertise (PDF)
• Notice of Action Letter Translations and Alternate Formats (PDF)

O

P

• Population Health Management Programs for Providers and Members (PDF) 
• Programs That Help Support Better Health Outcomes (PDF)

Q

Quality Patient Transportation - Positive Health Outcomes (PDF)

R

S

• Share Patient Information to Help Improve Outcomes (PDF) 
• Support Depression Screening and Follow-Up (PDF)

T

• Tips for Completing the New Member IHA (PDF)

U

V

W

Watch New Online Training About Clinical Care Metrics and Patient Experience (PDF)

X

Y

• Your Patients Can Get a Ride to Their COVID-19 Vaccine (PDF)
• Your Health Net Med-Cal Coverage is Important - Don't Lose It (PDF) (English) 
• Your Health Net Med-Cal Coverage is Important - Don't Lose It (PDF) (Spanish) 

Z