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22-126m Enhanced Care Management (ECM) Eligibility Reports Help You Best Serve High-Cost, High-Need Members

Date: 02/14/22

Use the whole-health approach to deliver comprehensive care

California Health & Wellness Plan (CHWP) will publish a new eligibility report each month showing providers which members might qualify for Enhanced Care Management (ECM). Providers can access the reports through the CHW provider portal.

ECM Eligibility Reports include:

  • Member’s demographic information.
  • ECM population of focus.
  • ECM provider name and NPI.
  • ECM enrollment status information.

How to qualify for ECM

To qualify for ECM, a patient must belong to one of the 12 populations of focus. If a member is potentially eligible, a number 1 will be under their population of focus.

Access the ECM Eligibility Reports

Providers can access the reports through the CHWP’s provider portal by following the steps below

  • Log on to the provider portal.
  • Log in with your cahealthwellness.com email and password.
  • Select Provider Reports under Welcome.   
  • Select CA_ECM_123456789_PYCCYY_MM.csv report.

 

12 populations of focus

Population of Focus

Description

Adult – experiencing homelessness

Individuals experiencing homelessness or chronic homelessness, or who are at risk of becoming homeless, with complex health and/or behavioral health conditions

Adult – high utilizer

High utilizers with frequent hospital admissions, short-term skilled nursing facility stays, or emergency room visits

Adult – co-occurring chronic health conditions plus SMI or SUD

Individuals who are at risk for institutionalization who have co-occurring chronic health conditions and serious mental illness (SMI, adults) or substance use disorder (SUD)

Adult – transitioning from incarceration

Individuals transitioning from incarceration who have significant complex physical or behavioral health needs requiring immediate transition of services to the community

Adult – LTC-eligible/at risk for institutionalization

Individuals at risk for institutionalization who are eligible for long-term care (LTC) services

Adult – nursing facility resident transitioning to community

Nursing facility residents who want to transition to the community

Child/youth – experiencing homelessness

Children or youth experiencing homelessness or chronic homelessness, or who are at risk of becoming homeless, with complex health and/or behavioral health conditions

Child/youth – high utilizer

Children or youth with frequent hospital admissions, short-term skilled nursing facility stays, or emergency room visits

Child/youth – SED or co-occurring chronic health conditions or psychosis

Children or youth at risk for institutionalization who have co-occurring chronic health conditions and serious emotional disturbance (SED)

Child/youth – CCS or WCM

Children or youth with complex physical, behavioral, or developmental health needs enrolled in California Children’s Services (CCS) or Whole Child Model (WCM)

Child/youth – child welfareChildren or youth with complex physical, behavioral, or developmental health needs with a history of involvement in child welfare (foster care)
Child/youth – transitioning from incarcerationChildren or youth transitioning from incarceration who have significant complex physical or behavioral health needs requiring immediate transition of services to the community

Additional information

Providers are encouraged to access CHWP’s provider portal for real-time information, including eligibility verification, claims status, prior authorization status, plan summaries, and more. If you have questions regarding the information contained in this update, contact CHWP at 877-658-0305.