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SB 137 Validation FAQ

Date: 01/10/17

What is SB 137?

California Senate Bill 137 went into effect on July 1, 2016. This bill regulates a health plan’s provider directories, primarily what information should be listed in a directory and how often the provider directories are validated. 

When will my information be validated?

Most provider directory information is required to be validated by the health plan every six months. California Health & Wellness conducted its first six-month outreach from July 1, 2016 through December 31, 2016. The second six-month outreach started on January 1, 2017 and will run through June 30, 2017.

How do I validate or correct my information?

Providers can validate or correct their directory information in several ways:

  1. Online Form: Provider Data Reporting and Validation Form
  2. Email:
  3. Secure Provider Portal: Logging into Secure Provider Portal
  4. Phone: 1-877-658-0305
  5. Fax: 1-855-463-4107

What happens if I do not cooperate?

If you do not validate or correct your provider information within the allotted time period, your information will be removed from our provider directories, per Senate Bill 137 regulations. Once the information is validated and/or corrected, we will display your provider information in our directory.

Where can I learn more about SB 137?

The full text of California Senate Bill 137 can be found here. If you have further questions, you can contact California & Wellness via phone or email:

  1. Phone: 1-877-658-0305
  2. Email: