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Centene and Health Net Merge

Date: 03/29/16

We are pleased to announce that, effective March 24, 2016, Centene Corporation, the parent company of California Health & Wellness, has merged with Health Net, Inc. Together, we will continue providing access to quality health care services for more than 10 million members across the country. And, you can count on our continued support in serving our members.

There are no changes to the way California Health & Wellness serves you and coordinates care for members. Please continue following current policies and procedures as outlined in our California Health & Wellness provider operations manuals. This includes eligibility verification, prior authorization and referrals, claims submission, grievances and appeals, and all other operational policies and procedures. To view these manuals, please look through the California Health & Wellness website.

We are committed to keeping you updated on any operational changes that may affect your interactions with our health plan. Our goal is to ensure this transition is seamless and effective for both providers and members.

We are committed to serving you

As one company, we can offer innovative healthcare products and specialty service solutions that focus on all segments, including government-sponsored programs, such as Medicaid, Medicare, TRICARE, and Veteran’s Affairs. In addition, we are committed to serving commercial members through employer-sponsored benefits and state health insurance exchanges. By offering a range of healthcare solutions, we make it easy for your patients to get covered.

In addition to expanding and improving our product options, we are focusing on the experience of our providers. We are committed to serving and supporting you, so you can continue delivering quality care to our members.

Additional Information

As always, your participation in our network is appreciated.  We look forward to future growth and value your continued relationship

Providers and their staff members are encouraged to access the California Health & Wellness provider portal online at here for real-time information, including eligibility verification, claims status, prior authorization status, plan summaries, and more.

If you have questions regarding the information in this update, please contact the California Health & Wellness Provider Services Center at 1-877-658-0305.