HEDIS measures performance

Date: 03/04/19

California Health & Wellness Plan (CHWP) strives to provide quality health care to our members. We help measure and improve our performance using The Healthcare Effectiveness Data and Information Set (HEDIS^®) quality metrics.

CHWP, like most health plans, uses HEDIS to measure our performance on important aspects of care and service. Through HEDIS, the National Committee for Quality Assurance (NCQA) holds CHWP accountable for the timeliness and quality of health care services (including acute, chronic conditions, preventive, mental health, and other services). We also review HEDIS data to identify opportunities to improve rates and ensure our members are receiving appropriate care.