19-558 Improve Your Access and Availability
Date: 07/18/19
Improve Your Access and Availability
JOIN US ON AUGUST 2, 6 OR 7, 2019!
Learn about access and availability requirements. Get tips on how you can help your organization and providers meet performance goals. Benefit from
value-based programs in the process.
Please attend one of the webinars for insight on ways to improve member satisfaction and survey outcomes.
| Webinar topics • Overview of regulations on access and availability • Annual monitoring and reporting for the provider appointment availability and after-hours surveys, telephone access surveys, Consumer Assessment of Healthcare Providers and Systems (CAHPS®) member satisfaction survey, etc. • Resources available to help meet your needs |
| Presented by Access and Availability Unit, Provider Network Operations, Health Net |
| Who should attend • Providers, office managers and provider office staff members • Participating physician group (PPG) provider network administrators and PPG provider relations staff |
| Date and time Friday, August 2, 2019, 12:00 p.m. to 1:00 p.m., Pacific time (1 hour) www.cahealthwellness.com/TimelyAccess-1 Tuesday, August 6, 2019, 8:00 a.m. to 9:00 a.m., Pacific time (1 hour) www.cahealthwellness.com/TimelyAccess-2 Wednesday, August 7, 2019, 3:00 p.m. to 4:00 p.m., Pacific time (1 hour) www.cahealthwellness.com/TimelyAccess-3 |
| Questions? Email the Access and Availability Team at |
19-558/FLY032625EH00 (7/19)